Privacy Policy

At CLEVER EUROPEAN BUSINESS S.L, with Tax ID B65291569 and registered address at Calle Gran Via 25, 08600 Berga, Barcelona, we are committed to protecting the privacy and security of our users' personal data on the Salesly platform. This privacy policy describes how we collect, use and protect the personal information of our users.

1. Data Controller

The data controller for personal data collected through the Salesly platform is CLEVER EUROPEAN BUSINESS S.L, with Tax ID B65291569 and registered address at Calle Gran Via 25, 08600 Berga, Barcelona. For any enquiry related to data processing, you can contact us at salesly@salesly.app.

2. Data Collected

Through the Salesly platform, we collect the following types of personal data:

  • Identification data: Name, surname, email address, phone number.
  • Billing data: Credit/debit card information and billing details.
  • Usage data: Information about how you use the platform, such as the subscribed plan type, usage preferences and access history.
  • Technical data: IP address, device type, browser and session data.

3. Purpose of Processing

The personal data provided by Salesly users is used for the following purposes:

  • Managing and facilitating the use of the Salesly platform, including the creation and management of user accounts.
  • Facilitating billing and managing subscriptions.
  • Sending communications about service updates, policy changes and relevant news for the user.
  • Providing technical support and resolving any issues that arise during the use of the service.
  • Analysing usage patterns to improve the user experience on the platform.
  • Complying with applicable legal and regulatory obligations.

4. Legal Basis for Data Processing

The processing of personal data is based on the following legal grounds:

  • Contract performance: The data is necessary to provide the contracted service.
  • Consent: In some cases, we will request your consent for sending commercial communications, which you may withdraw at any time.
  • Legal obligation: Compliance with regulations that require data processing, such as tax regulations.
  • Legitimate interest: For the improvement of our services and the security of the platform.

5. Data Retention

Your personal data will be retained for as long as necessary to fulfil the purposes mentioned above. Subsequently, they will be blocked and securely stored for the time necessary to comply with applicable legal obligations, such as tax and accounting requirements, and then deleted. In the case of billing data, they will be retained for a minimum of 5 years in accordance with current tax regulations in Spain.

6. User Rights

As a Salesly user, you have the following rights over your personal data:

  • Right of access: You may request a copy of the personal data we have collected about you.
  • Right of rectification: You may request the correction of any incorrect or incomplete data.
  • Right of erasure: You may request the deletion of your data when they are no longer necessary for the purposes for which they were collected.
  • Right to object: You may object to the processing of your data in certain circumstances.
  • Right to restriction: You may request that we restrict the processing of your data in certain circumstances.
  • Right to portability: You may request that your personal data be transmitted to another entity in a structured format.

To exercise these rights, you can contact us at salesly@salesly.app.

7. Data Security

CLEVER EUROPEAN BUSINESS S.L implements technical and organisational security measures, including encryption of sensitive data, to ensure the protection of your personal data against unauthorised access, disclosure, loss or destruction. In addition, we carry out periodic security audits to continuously improve information protection.

8. Data Sharing

CLEVER EUROPEAN BUSINESS S.L will not share your personal data with third parties, except in the following cases:

  • Service providers: We share data with external providers necessary for the operation of Salesly, such as payment processors, cloud storage providers and technical support. All of them are subject to confidentiality agreements and comply with applicable regulations.
  • Legal compliance: When necessary to comply with legal obligations, we will share data with the competent authorities.

9. International Transfers

Personal data collected in Salesly is stored on secure servers within the European Union. In the event of international data transfers to providers outside the EEA, we will ensure that appropriate safeguards are applied, such as the EU standard contractual clauses.

10. Cookies and Tracking Technologies

Salesly uses cookies and similar technologies to improve the user experience and analyse platform usage. You can manage your cookie preferences through the configuration available on our website.

11. Changes to the Privacy Policy

CLEVER EUROPEAN BUSINESS S.L reserves the right to modify this privacy policy at any time. In the event of significant changes, we will notify users at least 30 days in advance before the changes take effect. We recommend that you periodically review this policy to stay informed of any updates.

12. Contact

If you have questions or concerns about our privacy policy or the processing of your personal data, you can contact us at salesly@salesly.app.